1. Agreement and contact
These Terms govern your use of Jotzu's website, hosted interactive-document platform, and related interfaces, APIs, and features (the “Service”). Your agreement is with the operator of Jotzu, referred to as “Jotzu Developer,” “Jotzu,” “we,” “us,” or “our.”
Website: https://jotzu.app
Application: https://app.jotzu.app
Contact: [email protected]
By accepting these Terms when presented during registration, purchase, or another acceptance process, you agree to them. Do not use the Service if you do not agree. These Terms cover both free and paid use, by individuals or organizations. If you accept for an organization, you confirm that you have authority to bind it, and “you” means that organization where appropriate.
Our Privacy Statement describes how we handle personal information. A separately agreed written agreement takes precedence over these Terms to the extent of a conflict. Nothing in these Terms removes rights or obligations that applicable law does not allow the parties to exclude or limit.
2. Eligibility, accounts, and access
You must be at least 18 and legally able to enter into this agreement. Provide accurate registration information, keep it current, and protect your account, credentials, and connected devices. You are responsible for your authorized users and the access, instructions, and activity you authorize. Notify us promptly if you suspect unauthorized access.
You may access only the accounts, workspaces, documents, and features for which you have permission. Do not share credentials, impersonate another person, or claim authority you do not have. We may request information reasonably needed to verify account ownership or authority.
3. The Service and your plan
Jotzu provides tools for reviewing, sharing, and collaborating on interactive documents. Supported formats and functionality may change; these Terms do not limit the Service to HTML or promise support for a particular format. Features may include workspaces, comments, sharing, document versions, and interfaces for external tools, depending on availability and your plan.
Your free or paid plan determines the features and limits available to you, including storage, documents, sharing, members, and API usage. We may enforce those limits and restrict excessive use that affects the Service. A free plan does not require a paid subscription and does not automatically become paid without your agreement. Demonstrations, roadmaps, and discussions of possible features are not commitments to deliver them.
4. Your content and our permission to process it
“Customer Content” means the documents, files, text, code, media, comments, instructions, and revisions submitted to the Service by you or those you authorize. You and the relevant rights holders retain ownership of Customer Content. You are responsible for its accuracy, legality, and the permissions needed to upload, use, and share it.
You grant Jotzu a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and technically adapt Customer Content as needed to operate, maintain, secure, and support the Service, follow your instructions, and meet legal obligations. This includes processing by service providers and delivery to people or tools you authorize. It does not transfer ownership or allow us to make private content public contrary to your sharing choices. The license continues only for these purposes while content is retained under the Privacy Statement.
Jotzu does not use Customer Content to train or fine-tune AI models. We do not instruct providers working for us to use it for model training. This does not control an independent AI provider or tool that you choose to use.
Access to non-public Customer Content is limited to authorized service purposes, your sharing instructions, and disclosures described in the Privacy Statement. We have no general obligation to review or verify Customer Content, but may review, restrict, or remove it to enforce these Terms, address abuse or security risks, or comply with law.
5. Sharing, external tools, and AI-generated material
You are responsible for your sharing settings, invited collaborators, and connected tools. Workspace administrators may manage access and content within their permissions. Anyone given access may copy or export content; revoking access cannot retrieve copies already obtained. Account deletion or departure from a workspace does not automatically erase contributions controlled by that workspace.
External tools, including AI assistants you connect or use independently, operate under their own terms, settings, and charges. You authorize the access and actions you enable through the Service's supported interfaces. Jotzu does not currently operate its own AI models or provide hosted model inference on your behalf. Connecting an independently operated assistant is different from Jotzu providing that assistant's model service.
We do not control independently selected services or guarantee their availability, performance, security, or output. You are responsible for reviewing AI-generated material, proposed changes, code, and other content before relying on, sharing, or executing them. Displaying or storing material in Jotzu is not an endorsement or a guarantee of accuracy, originality, or freedom from third-party rights.
6. Acceptable use
Do not use the Service for unlawful activity, fraud, spam, harassment, impersonation, exploitation of children, or infringement of intellectual property, privacy, or other rights. Do not upload malware, steal credentials, bypass permissions or preview restrictions, obtain unauthorized access, disrupt the Service, or evade plan limits.
Automated access must use supported interfaces within their documented permissions and limits. Do not probe or test our systems without authorization, except where applicable law permits otherwise. Do not reverse-engineer proprietary components, remove ownership notices, or resell access except as expressly allowed by us or applicable law. Rights under applicable open-source licenses are unaffected.
Interactive documents can contain executable code or external resources. You must not use them to secretly track viewers, escape isolation controls, or trigger unauthorized actions. Do not submit passwords, private keys, payment-card credentials, or highly sensitive regulated information unless we expressly agree to support that use. The Service is not designed for safety-critical use or as a substitute for professional advice.
Report suspected abuse, unlawful content, or security issues to [email protected].
7. Jotzu's rights and feedback
Jotzu and its licensors retain all rights in the Service, software, design, branding, and documentation, other than Customer Content. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service within your plan and authorized permissions. No other rights are granted by implication.
You may voluntarily submit suggestions or feedback. You grant us a perpetual, worldwide, royalty-free right to use that feedback to develop and improve our products without payment or attribution. This permission does not grant additional rights in your private documents or authorize use of personal information outside the Privacy Statement.
8. Paid services, renewals, and refunds
Payment obligations apply only to paid services you purchase. The checkout or order specifies the price, billing period, applicable taxes, limits, and any renewal terms. You authorize charges for the purchase and any recurring payments you agree to. Taxes are your responsibility unless included in the stated price or otherwise required by law.
Card payments are collected by a third-party payment provider identified at checkout. Jotzu does not collect full card numbers or card security codes through its payment flow. We may receive subscription status and transaction references needed to administer your plan. The payment provider's applicable terms also govern its services.
A subscription renews automatically only where renewal is disclosed and authorized at purchase. Cancel through the available billing controls or by contacting [email protected] before the next renewal. Cancellation stops future renewals; unless stated otherwise, access continues for the paid period. We may change prices for future periods after giving notice before the new price applies, including any notice or fresh agreement required by law.
Fees are non-refundable except where required by law, expressly stated at purchase, or provided in Section 10. Unused time or choosing not to use the Service does not create an additional refund entitlement. We may suspend paid features for overdue charges. Downgrading may reduce available limits and access to features; cancellation of a subscription is separate from deletion of an account or workspace.
9. Service changes, availability, and support
We may update, replace, restrict, or discontinue features, supported formats, or parts of the Service, including free offerings. We will provide notice of material adverse changes where reasonably practicable and as required by law. You are purchasing the Service as currently offered, not future functionality.
Unless separately agreed in writing, we provide no service-level agreement, guaranteed uptime, guaranteed support response or resolution time, or guaranteed backup or recovery service. Beta, trial, and experimental features may be changed or withdrawn and may not work reliably. Keep independent copies of important material; Jotzu should not be your sole archive.
10. Suspension, termination, and remaining content
You may stop using the Service and request account or workspace closure through available controls or [email protected]. You must have authority over any workspace you ask us to close. Amounts already due remain payable.
We may suspend or terminate access for breach of these Terms, nonpayment, unlawful activity, security or abuse concerns, legal requirements, or discontinuation of the Service. We may also end an account for operational or commercial reasons with reasonable notice. Immediate restrictions may apply where needed to address a breach, risk, or legal requirement. We will provide any explanation or review procedure required by law.
If we end your paid Service for convenience before its prepaid period expires, we will refund the unused portion of the affected fees. Termination for your breach does not create a contractual refund entitlement. Any additional statutory remedies remain available.
Export important content before closure. For 30 calendar days after closure, you may request a copy of Customer Content still available in our active systems. We will make that remaining content available in a supported format where you are authorized to receive it and it can lawfully and safely be returned. This is not a guarantee that content will be retained or recoverable, and does not require restoring backups or recreating deleted material. Earlier deletion instructions and applicable legal requirements take precedence.
We may delete remaining content after that request period. Retention and deletion otherwise follow the Privacy Statement. Removing content from Jotzu does not remove copies held by other users or independent services.
11. Disclaimers
To the fullest extent permitted by law, the Service is supplied “as is” and “as available,” without warranties other than those expressly stated in these Terms. We disclaim implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, title, and non-infringement to the extent those warranties may be disclaimed.
We do not warrant uninterrupted, error-free, or completely secure operation; compatibility with every file, device, or third-party tool; accuracy of user-generated material; or prevention or recovery of all data loss. You are responsible for evaluating the Service's suitability and the material you choose to use. These disclaimers do not override an express commitment or a legal guarantee that cannot be excluded.
12. Claims arising from your content or misuse
To the extent permitted by law, you will indemnify Jotzu Developer and our personnel against third-party claims and resulting liabilities, damages, and reasonable defense costs caused by your unlawful Customer Content, infringement of another person's rights, or material breach of these Terms. This does not require you to cover losses attributable to our own breach or unlawful conduct.
We may manage the defense of a covered claim using reasonably selected counsel, and you will provide reasonable cooperation. You may not settle a claim in a way that admits liability for us or imposes obligations on us without our written consent. This section does not create an obligation for Jotzu to defend or indemnify you.
13. Limitation of liability
To the maximum extent permitted by law, Jotzu Developer, our personnel, licensors, and service providers will not be liable for indirect, consequential, incidental, special, exemplary, or punitive damages, or loss of profits, revenue, business opportunities, goodwill, anticipated savings, or business interruption. Loss of use and loss or corruption of data are also excluded to the extent a contractual exclusion is permitted.
Our total aggregate liability arising from the Service or these Terms will not exceed the fees you paid for the affected Service attributable to the three months immediately before the first event giving rise to the claim. Prepaid fees are allocated over the period they cover. Amounts paid through our authorized checkout count as fees paid for the Service. If no fees were paid for the relevant period, including entirely free use, the cap is US$0, where that cap is legally enforceable.
The exclusions and cap apply across all related claims, whether based on contract, negligence, or another legal theory, even if the possibility of loss was known. They do not reduce refunds expressly owed under these Terms.
Nothing in this section limits liability for fraud, intentional misconduct, death or personal injury caused by negligence, or any other liability to the extent it cannot lawfully be limited. Non-waivable consumer, privacy, and other statutory rights remain unaffected.
14. Governing law and disputes
These Terms are governed by the laws of Israel. The competent courts in Tel Aviv-Jaffa, Israel have exclusive jurisdiction, except where mandatory law gives you protections or a right to bring a claim elsewhere. A consumer does not lose mandatory protections applicable in their country of habitual residence because of this clause.
Contact [email protected] about a dispute. These Terms do not require arbitration or prevent a regulatory complaint or an available court remedy.
15. Updates and general terms
We may revise these Terms by publishing an updated version. We will give notice of material changes by email, an in-product notice, or another appropriate method, with advance notice or renewed agreement where required by law. Changes apply from the stated effective date. Continued use after effective notice constitutes acceptance where permitted by law; otherwise, the required acceptance process applies.
We may transfer this agreement in connection with incorporation, reorganization, or transfer of the Service to a successor, subject to applicable notice and consent requirements. You may not transfer your account or this agreement without our permission. A successor assumes the relevant obligations; a transfer does not give additional rights to use Customer Content.
Neither party is responsible for a failure caused by events outside its reasonable control to the extent applicable law permits. This does not excuse payment obligations already incurred or non-waivable legal duties. These Terms do not create a partnership, employment, or agency relationship.
These Terms and any applicable order or separately agreed terms form the agreement for the Service. Your purchase-order terms do not amend it unless we expressly accept them. If a provision is unenforceable, it is severed to the extent necessary and the rest remains effective. Not enforcing a provision is not a waiver. Ownership, accrued payment obligations, content permissions for lawfully retained material, indemnity, liability limits, and dispute terms survive termination to the extent relevant.
Questions: [email protected]